Buying safely

Most private sales are straightforward. These habits protect you from the few that aren’t.

Always view in person

See the home on its pitch before paying anything. If a seller says viewing isn’t possible, or they’re abroad and will ship it to you, walk away.

Confirm with the park

Call the park office yourself, using the number from the park’s own website. Check the seller owns the home, that the pitch fees are paid, and that the park will approve the sale.

Never pay a deposit to hold it

A common scam is a low price and a request for a deposit to “secure” the home before a viewing. We will never ask you to pay a seller through us, and we don’t hold money for anyone.

Pay traceably

Use bank transfer to an account in the seller’s name, or pay through the park. Banks now check the payee name for you — if it doesn’t match, stop.

Report an advert

If something looks wrong, tell us with the advert reference. We’ll look at it the same day. If you’ve lost money, report it to Action Fraud and your bank.